Orders come in during your operating hours from every channel at once, and all of them land in one order book.
The AI reads the DM, builds the order with delivery, and sends a Razorpay link. Comments asking “how much?” get the price and an invite to DM. Anything tricky lands in Needs Reply inside MenuMate. Instagram DM ordering and comment auto-reply are in beta.
WhatsApp, Instagram DM (beta), a table or room QR and your own website all land in one inbox. Menu, cart, coupon, delivery tier and payment link in one chat, during your operating hours. The AI replies in the language the customer writes.
The AI sends a Razorpay payment link. When Razorpay reports the payment, its webhook confirms the order automatically — then the customer and you both get notified, with nobody watching a screen. Prefer cash or UPI in person? Take it on a UPI QR or at the counter, and your staff mark the order paid.
A confirmed order appears on the kitchen display straight away. Staff sign in with a PIN and move it through New, Preparing, Ready and Completed, with roles for admin, manager, kitchen, counter, service and delivery. The customer gets a WhatsApp when the order is ready.
DeliveryMate covers local same-day and next-day delivery with your own agents or nearby ones. Or the customer collects it — the pickup code is already in their chat, and the counter scans it to close the order.
Your menu, cart, Ask AI assistant and checkout on your own domain, installable like an app. Built for you by the MenuMate team on the Website API, sharing one order book with WhatsApp and Instagram.
Menus, orders and payments over an API, with a webhook for every order event. Take payments straight into your own Razorpay account with Razorpay Direct. Included on every plan.
Restaurants and shops · in Hindi
| Feature | For Shops₹2,499 | FOR YOUFor Restaurants₹2,499 | Pro₹3,999 | Pro+₹4,999 |
|---|---|---|---|---|
| Catalog | Shop catalog | Digital menu | Menu + Shop | Menu + Shop |
| Products or menu items | 150 | 300 | 500 | 500 |
| Screens | Order screen | Kitchen display | Both | Both |
| Staff accounts | 5 | 15 | 30 | 30 |
| Delivery & shipping | Included | Included | Included | Included |
| Events | 3 / mo · RSVP only | 3 / mo · paid tickets | 5 / mo | 5 / mo |
| WhatsApp number | MenuMate shared | MenuMate shared | Your own | Your own |
| Razorpay Direct (own site) | Included | Included | Included | Included |
| Razorpay linked account | Not included | Included | Included | Included |
| Credit discount | Not included | 10% | 15% | 15% |
| Multi-location | Not included | Not included | Not included | +₹2,999 / location |
Up to 100 staff, larger AI and event allowances, and your own branded Android app.
30 days on every plan. Cancel anytime before it ends.
No. Notifications can go from MenuMate's shared number. Connect your own number in a few clicks when you want the AI ordering bot on it.
Razorpay payment links confirm orders automatically. You can also show a simple UPI QR and mark orders as paid.
Yes. The AI takes orders in DMs and replies to price questions in comments. Both are in beta.
Customers can write in Hindi, English, Tamil, Marathi, Bangla and more. Hindi and English voice notes always work.
Yes. The MenuMate team builds a branded site on the Website API. Email websites@menu-mate.io.